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What to do if you can’t buy medicine in Sims 4


If you have the Get to Work expansion installed, your Sims may suddenly become ill. For example, they may get tiger stripes all over their bodies or feel really dizzy. The quickest way to solve the problem is to order some medicine. But what do you do when you can’t buy medicine? What if the “Buy Medicine” option is not available or won’t work?

Fix: Buy Medicine is not working in Sims 4

⇒ Quick Tip: Until you manage to fix the issue where you can’t buy medicine in Sims 4, use natural remedies. Naps and hot drinks are considered natural remedies that can help your Sims fight off illnesses.

Get a new computer

If the option to buy medicine is not working, this indicates your computer is bugged. To fix the issue, go into Build Mode, sell your computer and replace it with the same computer model. Try to order medicine again and check if it works.

If the issue persists, try buying a different computer model and see if that helps.

Disable your mods

If you’re using mods and CC, move the Mods folder to your desktop and check if you can order medicine for your Sims now. If you can buy medicine, this indicates one of your mods is conflicting with the game.

To identify the culprit, move your mods back to The Sims 4 folder one by one and check if the issue persists after each mod. Make sure to update your mods. If this method doesn’t help, avoid using the problematic mod until the mod creator fixes the compatibility issues.

Repair the game

Repairing The Sims 4 game files may help you fix the issue where you can’t buy medicine. Right click on The Sims 4 in your Origin library and click Repair. Restart the game and check if that helps. Restart your computer if you still can’t buy medicine.


If you can’t buy medicine in The Sims 4, go into Build Mode, sell your computer, and buy a new one. Then disable your mods and repair your game files. Meanwhile, you can also use natural remedies such as naps and hot drinks.

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