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Troubleshoot Streamlabs Donation Errors

troubleshoot streamlabs donation errors

If you really want to support your favorite streamers, you can use StreamLabs’ donation system to tip your favorite creators. You can use one of the five payment methods available, including Paypal.

The best part is that Streamlabs does not take a cut of your tips. All the money goes directly to content creators.

However, sometimes Streamlabs may fail to process your donation requests giving you one of the following errors:

  • There was an error processing this donation
  • Something went wrong. Please try again later
  • Streamlabs donation server error.

How to Fix Donation Errors on Streamlabs

1. Log out and then log back in. Alternatively, you can refresh the donation page and try again.
2. Clear your browser cache and cookies. As you browse the Internet or use Streamlabs in your browser, there are plenty of temporary files that get saved and stored in your browser. You can solve plenty of problems simply by clearing your cache, cookies and browsing history.

Follow the links below for detailed instructions on how to do that depending on the browser you’re using:

3. Use Incognito Mode. This browsing mode allows you to browse in a temporary session that’s completely isolated from other browsing and user data. In this manner, the number of elements that might interfere with your current browsing session is greatly reduced.
4. Disable your browser extensions. Many extensions interfere with the scripts of the websites you’re visiting. Some of them, even block pop-up windows. Disable absolutely all your extensions, especially ad-blockers, and try to donate again.
5. Try another browser. Maybe there’s some sort of a temporary incompatibility issue between your current browser and Streamlabs’ donation page. Switch to another browser to see if the donation is processed now.

If nothing worked, wait for an hour and then try again. Maybe there’s a temporary issue with the server processing donations. Or submit a ticket to Streamlabs.

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