A strange message that says “Too many USB devices connected” may sometimes pop up on your PS5’s screen even though there are no USB devices connected to your console. The good news is that the alert doesn’t affect your gameplay. Most of the times, it goes away on its own in a few seconds.
If this annoying message keeps popping up on your console’s screen, follow the steps below to get rid of it.
Fix: PlayStation says there are too many USB devices connected
Check your cables
Visually inspect your cables and check if they’re faulty. Check if the cables are frayed or damaged. Use a different cable, and check if the alert persists.
Sometimes, these alerts may occur when you’re trying to use the controller connected to the console. If the controller doesn’t charge, this may indicate the cable is faulty. Most likely, the cable itself is the problem.
Unplug everything and switch to a different port
Unplug everything, and plug in only the devices you really need. Maybe one of your ports is faulty, use a different port. If the issue persists, unplug all your peripherals again, and restart your console. Connect only your controller, and check if you’re still getting the same error.
Remove the surge protector
If you’re using a surge protector, it could be that you don’t have enough power going to your console. That could confuse your PS5. Remove the surge protector and check if your console still says there are too many USB devices connected.
Get the latest updates and log out of your account
If you’re not running the latest PS5 system software version, check for updates. Update your PS5 firmware to the latest version. Then, log out of your account, and restart your console. Log back into your account and check the results.
If nothing works, contact Sony Support for further help.
Conclusion
If your PS5 says there are too many USB devices connected, unplug all the cables and devices connected to your console. Then, switch to a different port. If you’re using a surge protector, temporarily remove it. Be sure to install the latest PS5 system software updates, log out of your account, and restart your console.