Your PS5 console may sometimes get stuck on the “Please Wait” screen when you try to launch a new game. The same issue can occur when you boot up your console from Rest Mode or during system software updates.
What to do if PS5 got stuck on Please Wait
Unplug your PS5 console
Unplug your console from the wall outlet and wait for 5 minutes while unplugged. Do this to get rid of flea power. As a quick reminder, flea power is residual static electricity that remains in your console after it has been powered off. If your console is not working properly, unplugging the power cord can help you fix the issue.
Then, plug your PS5 back in, and check if the “Please wait” message still shows up on the screen.
Rebuild your PS5 database
- Press and hold the power button until your console shuts down.
- Wait for 30 seconds and hold down the Power button again to turn the console on.
- Keep holding the Power button while the console is botting up to enter Safe Mode.
- Then select the option that allows you to rebuild the database.
Put the console to Rest Mode
If you were using PS Remote Play before the console got stuck on the “Please wait” screen, switch to your computer. When closing the window, you’re asked if you want to put the console in Rest Mode. Select Yes.
Wait for a couple of minutes, and then turn your console back on. Go back to the Home screen, and check if the “Please wait” message persists.
Reset your console
If your PS5 got stuck on the “Please wait” screen while installing the latest software updates, reset the console to fix the issue. Don’t forget to back up your data prior to performing a factory reset.
- Press the power button to shut off your console.
- Wait for 30 seconds, and then restart it.
- Skip all pending updates.
- Then, navigate to Settings.
- Select Factory reset.
Keep in mind that the updates files may get corrupted if your console loses power while installing the latest updates. To fix the issue, perform a factory reset to start the update process over.
Conclusion
If your PS5 console got stuck on “Please wait”, unplug it from the wall outlet to get rid of flea power. Then, rebuild your database. You can also boot your console into Rest Mode. If the issue persists, reset your console.