There are many PS5 errors that may pop up on the screen all of a sudden. One of them is error code CE-105799-1. Let’s jump right in and discuss how you can get rid of this annoying error.
What causes PS5 error CE-105799-1?
Error CE-105799-1 indicates the PlayStation Network is down, or your Internet connection is not working properly. That’s why you should first check if the PSN servers are down. If this is the case, wait until Sony has fixed the problem.
If the PSN servers go down unexpectedly, Sony may need more time time to solve the problem. But if the servers are offline only temporarily for scheduled maintenance, they should be back online shortly.
If your modem or router stops working, you won’t be able to connected to the PlayStation Network. Or maybe your ISP’s network is down.
If there’s nothing wrong on Sony’s or your ISP’s end, pursue the troubleshooting solutions below.
How do I fix PS5 error CE-105799-1?
1. Check your network connection
1.1 Unplug your network equipment
If your modem or router has been left to run for days or weeks on end, unplug it and wait for two minutes to remove flea power. Power up the equipment and check if refreshing the connection did the trick.
1.2. Move the console closer to the router
Make sure to move your PS5 closer to your router. Additionally, ensure nothing’s interfering with the wireless signal. For example, disconnect all the other devices using the connection, and check if you notice any improvements.
1.3. Use a wired connection
It’s no secret that a wired connection is more stable, reliable and faster than a wireless connection. If you’re experiencing poor signal issues, use a cable connection, and check if the issue is gone.
1.4. Contact your ISP
If the problem persists, and you’re sure that error code CE-105799-1 is caused by network issues, contact your ISP for further help. Ask your ISP to help you open the following ports: TCP: 80, 443, 3478, 3479, 3480 and UDP: 3478, 3479, 49152 to 65535. You may need to go to Network settings, and change your DNS settings as well.
2. Update your console
Check for system updates and install the latest PS5 software version. Go to Settings → System → System Software → System Software Update and Settings → Update System. Restart your console, and check if the error persists.
3. Update your router’s firmware
Outdated router firmware can cause a lot of glitches and errors. Make sure that your network equipment is running the latest firmware version. For step-by-step instructions on how to update your router firmware, go to your router manufacturer’s support page.
If the problem persists, contact PlayStation Support.
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