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Fix: NHL failed to retrieve data

NHL-failed-to-retrieve-data-fix

NHL may sometimes fail to retrieve data in HUT. When this issue occurs, the following error message pops up on the screen: Failed to retrieve data, please try again later. Let’s see how you can get rid of this annoying error and resume playing NHL.

How to fix NHL error “Failed to retrieve data”

Check your connection

Make sure your connection is stable. Disconnect all the other devices using the connection to free up more bandwidth for NHL.

Additionally, unplug your router and leave it unplugged for one minute. Meanwhile restart your computer or console. Then plug your router back into the wall outlet, wait until your computer or console goes back online. Launch NHL again and check the results.

If possible, use a different connection. If you’re on Wi-Fi, switch to a cable connection. Try connecting to a mobile hotspot and check if NHL can retrieve data now.

Restart NHL

Try restarting the game a few times. Additionally, make sure to close all the unnecessary processes running in the background. They might be interfering with the game preventing it from retrieving data.

⇒ Learn more: How to get NHL Loyalty Rewards

Check your date and time settings

When your device connects to NHL’s servers, EA also checks you data and time settings for security reasons. If your date and time settings are incorrect, EA will automatically block your connection request.

Go to your computer or console settings, and let your device set up your date and time settings automatically.

Reinstall the game

If the issue persists, uninstall NHL and restart your device. Then reinstall NHL and check if the error persists. If your NHL game files got corrupted, installing a fresh copy of the game should fix the problem.

Contact EA Support

If NHL still fails to retrieve data, contact EA Support for further help. EA’s support agents will provide you with additional solutions to fix the problem.

Conclusion

To fix NHL error “Failed to retrieve data”, restart your router and switch to a cable connection. Then let your device set up your date and time settings automatically. If the error persists, reinstall NHL and contact EA Support.

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