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NBA 2K: There was a problem getting the team design


If you can’t download any NBA 2K team designs, you’ve come to the right place. Follow the troubleshooting steps below to solve the problem.

Delete a few save files

NBA 2K may fail to download team designs if you have too many save files that have downloaded designs. Corrupted save files often trigger this error.

Create a new desktop folder and back up all of your NBA 2K save files. Then, delete a few save files from your game folder and check if you notice any changes.

Delete a few custom designs

Many NBA 2K players suggested that downloading a lot of custom designs could trigger this problem. Having too many custom designs may put too much strain on your game. Try deleting a few of them, restart NBA 2K, and check if the error persists.

Get the latest updates

Be sure to install the latest OS updates on your device. Additionally, update NBA 2K to the latest version. After doing that, restart your device, launch the game again, and check the results.

Reset your connection

Make sure your Internet connection is working properly. Bandwidth issues and unexpected network glitches may prevent you from downloading team designs. Exit NBA 2K, shut down your device, and unplug your router to completely reset the connection to 2K’s servers.

Power your devices back up, go back online, launch the game again, and check if you can download team designs now.


“There was a problem getting the team design” is an annoying error message that has been plaguing NBA 2K players for years. To fix it, delete a few save files and custom designs, update the game to the latest version and unplug your router to reset your network connection.

Hopefully, one of these solution does the trick for you. If you found other ways to troubleshoot this annoying issue, feel free to share your ideas in the comments below.

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