Now that NBA 2K is out, many gamers got error code EFEAB30C or error 4B538E50 on the screen after hitting the Play button.
What is error EFEAB30C/4B538E50?
Error codes EFEAB30C and 4B538E50 are connection errors that affects all NBA 2K game versions and show up on the screen after your device failed to connect to the game servers. As a result, you cannot continue to play the game.
What causes errors EFEAB30C and 4B538E50?
Errors EFEAB30C and 4B538E50 occur if you’re not running the latest NBA 2K game updates. Downloading the latest game data downloaded should be enough to continue on to play.
Other possible causes include:
- Additional account information is required and you need to verify your account
- You created more than 5 NBA 2K accounts on your device
- Third-party software might be interfering or blocking your device from connecting to the game servers
- You deleted NBA 2K’s Reserved Space. Avoid doing that again in the future because this is where game updates and patches are stored.
- Your game data is out of sync but the good new is that you force the update.
How to Fix NBA 2K Errors EFEAB30C and 4B538E50
Fix 1 – Update your game
This method should help most users to get rid of these error codes. Since errors EFEAB30C and 4B538E50 appear when running outdated game versions, you should be able to quickly resume playing after installing the latest game updates on your computer or console.
The download process duration depends on the size of the update and your connection speed.
After you get the latest game updates, click on the pop-up window prompting you to go back to the main menu to apply the changes. A new loading screen will appear and you can see the update applying.
Launch NBA2K again and you should now be able to connection to the game servers.
Fix 2 – Confirm your email
Sometimes, you may need to confirm your email again in order to play NBA 2K. Here are the steps to follow:
- Go to the NBA 2K website
- Click on the Sign In option
- Type your credentials (MyPLAYER account name and password)
- Once logged in, the system will automatically verify and validate your account.
Fix 3 – Check the number of NBA 2K accounts created
There is a clear limit as to the number of NBA 2K accounts that you can create on a single console. And that is 5. If you created more than 5 NBA 2K accounts on the same device, a security protocol will automatically block access to NBA 2K servers for all the new NBA 2K accounts.
Only the first five accounts ever created on the respective console are allowed to connect to the game servers. So, the only solution is to use one of your first five accounts to play NBA 2K.
Fix 4 – Disable background programs (PC fix)
Avoid running other software or programs in the background while playing NBA 2K. This is because some of those programs might be blocking your connection to the game servers.
So, close all the other active programs that you don’t actually need when playing the game.
Fix 5 – Sync your data
If some of the game files were not successfully synced, you can use the Play Now option to force the update. Keep in mind that you need to sit on that menu until you get an update notification.
Sometimes, this could take five minutes, or even more depending on where the data syncing process got stuck.
How to Fix NBA 2K Errors EFEAB30C and 4B538E50 on Nintendo Switch
If you’re getting one of these errors on your Nintendo Switch console, restart the device:
- Press and hold down the power button
- Select Power Options
- Select Power Off to shut down the console
- Hold down the power button to start the console
- Launch NBA 2K again.
If you get an alert that you account has expired, visit the NBA 2K website on a computer and sign in again to verify your account.
We hope something helps.
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