If you’re a gamer who uses a VPN to protect your online privacy, you may have encountered issues with the EA app not working properly. The use of a VPN can sometimes interfere with the EA app’s ability to connect to game servers, download updates, or access online features.
For example, you may experience login issues or temporary connection errors.
In this guide, I’ll list some potential solutions to help you use the EA app while also using a VPN. Let’s dive in!
Why doesn’t the EA App work with a VPN?
Change your VPN server
Try switching to a different VPN server and check if you can use both apps at the same time. Using a different geolocation could solve this problem.
Your VPN proxy might be blocking the traffic for whatever reason. Double-check your VPN configuration and see if there’s anything unusual on the Settings page.
Use a different VPN
If EA blacklisted your VPN or currently assigned IP address, you should be able to fix the problem by switching to a different VPN service.
Reliable VPN providers usually offer a free trial version. Use a different VPN and see if it’s a problem with your VPN.
Clear the app cache
Click on the three dashes in the left-hand corner of the EA app, scroll down to Help, click on App Recovery, and then select Clear Cache.
Restart the app and check if you can play your favorite EA games while running a VPN.
Check your connection
Network connection issues on your end may prevent the EA App and your VPN from running properly.
Here are a few quick tips to troubleshoot this problem:
- Unplug your router for one minute
- Switch to a cable connection
- Disconnect all the other devices using the connection to free up more bandwidth
If nothing works, contact EA Support and your VPN’s customer service.
If there aren’t many servers to choose from, using a VPN becomes a necessity when playing your favorite games. You can use the service to connect to more popular servers that aren’t normally available in your region.
Many users are convinced that EA’s infrastructure has some sort of VPN usage prevention. However, this is only a hypothesis. EA has yet to confirm such information.
Have you ever encountered technical glitches while running both the EA app and a VPN at the same time? Let me know in the comments below.