If error 804 is preventing you from running Super Mario Run on your Android or iOS device, there is no need to panic. Check out this troubleshooting guide to learn how you can fix it.
Before we dive in, it is worth mentioning that there are many variations of error 804, including error 804-5100, 804-7000, 804-4141, 804-1000, and many more.
In this article, we’ll try to cover some of the most common 804 errors and show you how you can quickly fix them.
1. Fix Super Mario Run error 804-5100
This error code usually occurs on rooted phones. To fix it, try clearing the cache and then restart your device.
Go to the Settings menu, navigate to Apps, and select Super Mario Run. Open the app and select the Clear Cache button.
2. Fix Super Mario Run error 804-7000
This error message indicates that your time and date settings are not correct. Go to your phone settings and navigate to date and time. Select the correct time zone and then enable the automatic time and date feature.
3. Fix Super Mario Run error 804-9174
If you accidentally logged out of your Google account, this may explain why you’re getting this error code when trying to download this awesome game from the Play Store. To fix this problem, simply use your Google account and log in to Play Store. That should do it.
4. Fix Super Mario Run error 804-6200
This error code is usually accompanied by the following description: A communication error occurred. Please try again later.
To fix this error, go to Settings and navigate to the app management feature (App Management). Select the three-dot menu and then select Reset App Preferences and confirm your choice.
Return to your list of apps and games and select Super Mario Run. Tap on Clear Data and then disable your Internet connection for a couple of minutes. Re-enable your Internet connection and you should now be able to launch and play the game.
5. Fix Super Mario Run error 804-3904
When this error code pops up, you’ve only got a few options left. To fix it, you need to completely uninstall the game, clear your cache and then download it again while making sure that you are logged in to your Google Play account.
6. Fix Super Mario Run error 803-3400
This error also comes with the following description: The Nintendo Account User Agreement and/or Privacy Policy were updated.
As you can see, the solution lies in the error description. Simply log in to your Nintendo Account and accept the new Privacy Policy.
That’s it for this article. If you encountered other Super Mario Run errors, give us more details in the comments below and we’ll try to find a solution for you as soon as possible.
References:
- Error Code: 804-3905, Nintendo Support, retrieved July 19, 2020.
- Error Codes: 804-0000 – 804-9999 (Super Mario Run), Nintendo Support, retrieved July 19, 2020.