Halo Infinite may sometimes throw up a very confusing error that says the game data centers are unavailable. Wait for a few seconds and restart the game. If you’re getting the same error, use the troubleshooting methods below to fix it.
What causes “Data center unavailable” errors in Halo Infinite?
“Data center unavailable” errors indicate your network settings blocked one of Halo Infinite’s essential servers. For example, your firewall or router settings could be blocking Halo’s servers. Or maybe your ISP is blocking the connection to the game servers.
What to do if Halo Infinite’s data centers are unavailable
Connect to a wireless hotspot
If you’re getting “Data center unavailable” errors, connect to a wireless hotspot. Connect back to your wireless or cable connection when the blue Play button appears on the screen.
Open your ports
Make sure to open port 3075 (UDP) on your router. If you’re getting this error on Xbox, be sure to open all required ports for the Xbox network.
For more information, go to Xbox Support and follow the instructions available on the following pages:
- Network ports used by the Xbox network on the Xbox console
- Troubleshoot NAT errors and multiplayer game issues
Contact your network admin or ISP
If you’re using a network managed by an organization, contact your network admin or ISP for further help. You need admin privileges to open specific network ports.
Additionally, contact your ISP and ask them to check if the current network settings could be blocking Halo Infinite.
Conclusion
If Halo Infinite’s data centers are unavailable, connect to a wireless hotspot and check if you can play the game. Go back to your wireless or cable connection when the blue Play button pops up on the screen. Additionally, open port 3075 (UDP) on your router. If the issue persists, contact your ISP.