This guide covers Valorant error code 7 There was an error connecting to the platform and the methods you can use to fix it for good.
There have been plenty of reports about error 7 preventing Valorant players from logging in and playing the game.
What does Valorant error 7 mean?
Error 7 appears when your computer could not connect to Valorant’s servers. There are 3 possible root-causes for this issue:
- Riot’s game servers are down
- There’s an issue with your home Internet connection
- Valorant access may have been suspended on your account. Check your email to see if this is the case. All account suspension events are notified via email.
The error is accompanied with the following message:
We are aware of issues with social panel and logins for some players. We are working on a fix. There was an error connecting to the platform. Please restart your game client.
How you can fix Valorant error 7
STEPS | ACTION | DESCRIPTION |
---|---|---|
1 |
End Valorant processes and restart the game client | If this error was triggered by connectivity issues on your end, simply logging out and then logging back in is not enough to fix it.
|
2 |
Restart your computer | Restarting your PC is another quick method to fix this error. If there are any processes clogging up your system, a simple restart should end them. |
3 |
Restart and update your router | Restarting your router is the simplest way to fix connection issues or unstable wireless connection issues. Also, make sure you’re running the latest firmware version on your router. |
4 |
Reinstall Valorant | To uninstall Valorant:
|
5 |
File a support ticket to Riot Games | Riot has a support page dedicated to Valorant that you can use to submit a ticket if none of the troubleshooting methods you used really worked. |
Let us know which solution worked for you.