The topic of this troubleshooting guide is Twitch error 6000. This error code usually appears on the screen when users try to open a stream. The screen goes black and error #6000 pops.
There are several possible error descriptions that may appear on the screen:
- Your browser does not support playback of this video. Error #6000.
- Error #6000. Renderer not available.
- The Twitch machine got unplugged. Try again in a moment (Error Code #6000)
Let’s see how you can fix this nasty error preventing you from opening the streams of your favorite streamers.
Fixing Twitch Error 6000 on PC
Fix 1 – Install the Media Feature Pack
If you’re using a Windows N OS version, try installing the Media Feature Pack. As a quick reminder, Windows 10 N editions don’t include the Windows Media Player, an essential tool for playing multimedia content.
Use this solution if you’re running a regular Windows version but you uninstalled the Media Feature pack.
Check your version first by pressing the Windows key and typing winver. A window similar to the one below should pop on the screen.
⇒ Download the Media Feature Pack for your Windows 10 N version (download link from Microsoft).
Install the pack and then restart your computer twice.
Fix 2 – Update your graphics drivers
Since we’re talking about rendering video content here, it may be a good idea to get the latest graphics drivers on your computer.
You can do that by opening the Device Manager, right-clicking on your video card and selecting Update driver.
Or you can go directly to your GPU manufacturer’s website and get the updates from there.
Fix 3 – Delete your browsing history, cache and disable extensions
Let’s make sure your browser is not the one to blame for getting error 6000 on Twitch. In order to do this, you need to clear your browsing history, cache and cookies. We recommend deleting these temporary files from the very beginning.
- How to clear cache and cookies on Chrome
- How to clear cache and cookies on Firefox
- How to clear cache and cookies on Opera
- How to clear cache and cookies on Edge
Additionally, don’t forget to disable all your browser extensions. Some of them might block your access to Twitch preventing you from watching streamed content. This is valid especially for ad-blockers which tend to interfere with the functionality of the webpages you’re visiting.
You can also try to connect to Twitch using an incognito mode tab. And don’t forget to update your browser as well.
Fix 4 – Use a different browser
If error 6000 affects only the browser you’re currently using, temporarily switching to a different browser should fix it, especially if clearing your browsing data didn’t work.
So, go ahead and download a new browser, connect to Twitch and check if you can now watch the problematic streaming sessions.
Fixing Twitch error 6000 on Ubuntu
Install the VLC media player for Ubuntu. VLC is a free multimedia player that you can use to play multimedia files. It can also render your machine compatible with various streaming protocols.
One of these potential solutions should fix this issue for you. Let us know which method worked for you.
⇒ Related Twitch errors: