This guide discusses Twitch error code 2ff31423, why it occurs and how you can fix it on your Xbox console.
Twitch error 2ff31423 indicates you don’t have permission to stream your gameplay on the platform. The error message usually reads as follows: “Broadcast Fail. We’re sorry, something went wrong with the broadcast. Error code: 0x10331196”.
Strangely enough, this error pops up out of nowhere although you may have streamed on Twitch recently. Let’s explore how you can get rid of this error.
How do I fix Twitch error 2ff31423?
Enable game streaming in Xbox Settings
Make sure you’re using the correct Twitch and Xbox settings to enable game streaming. Go to your Privacy settings and enable gameplay broadcast.
- Press the Xbox button on your controller.
- Navigate to All settings.
- Go to Privacy & Online Safety.
- Select the Xbox Live privacy settings.
- Go to View details & customize.
- Go to You can broadcast gameplay.
- Set this option to Allow to enable gameplay broadcast and save the changes.
- Launch Twitch again and check if you can stream your gameplay now.
Additional quick workarounds
- Disable your router’s firewall. For step-by-step instructions, go to your router manufacturer’s support page.
- Enable Two-Factor Authentication. Your need to enable two-step authentication in order to stream on Twitch. Go to Settings and turn on this option.
- Try resetting your stream key. Enter the new key and check if error code 2ff31423 is gone.
Uninstall and reinstall Twitch
- Press the Xbox button on your Xbox controller.
- Go to My Games & Apps.
- Scroll down to your list of apps and games.
- Select the Twitch app using your controller.
- Press the Start button to go to Manage game & add-ons.
- Select the Uninstall option and confirm your choice.
- Restart your Xbox console after uninstalling the Twitch app.
- Download the latest Twitch app version and reinstall it on your console. Check if the error is gone.
Change the MAC address
Many users confirmed that changing their console’s MAC address solved the problem.
- Go to your Xbox Home screen.
- Select the Gear Icon and go to All Settings.
- Navigate to Network, and select Network Settings.
- Then, go to Advanced settings, and select Alternate MAC address.
- Hit the Clear option and then restart the console.
- After your console restarts, unplug the power cord and wait for two minutes.
- Then power up the console again and check if error 2ff31423 is gone.
Wait it out
If none of these methods did the trick for you, wait it out. Many gamers confirmed that error code 2ff31423 eventually disappears after a few hours.
To conclude, if you want to fix Twitch error 2ff31423, enable game streaming in Xbox Settings. Additionally, uninstall and reinstall the Twitch app. If the error persists, clear your console’s MAC address and restart the device.
Did these tips help you solve the problem? Let us know in the comments below.
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