Why does PS5 keep saying it wasn’t turned off properly?

This guide discusses why your PS5 console may sometimes throw an alert when you turn it on saying that it wasn’t turned off properly. Let’s see why this alert pops up on the screen and how you can prevent it.

Interestingly enough, many users complained the console often turns off by itself after entering Rest Mode. When they power it up again, the device says it wasn’t turned off properly. Unfortunately, this is not the only Rest Mode-related issue that users have complained about.

How do I fix my PS5 if it doesn’t turn off properly?

First of all, when you see the “Your PS5 wasn’t turned off properly” error message, hit the OK button. That allows your console to boot up normally again. Next time you shut it down, make sure to go to Power and then select Turn off PS5.

Check your electrical network

Unexpected power interruptions could explain why your PS5 may fail to shut down properly. Check your cables and connect your console directly to a wall outlet. Maybe someone accidentally tripped over the power cord.

Additionally, try moving your console to a different room and check if the issue is gone. Check if other devices are interfering with your PS5. For example, unplug all the other devices from that room and check if the issue persists.

If you live in an old house with very old wiring, maybe this issue is related to low voltage. Hook up your console via a UPS and check if you notice any improvements.

Avoid Rest Mode

If this problem usually occurs after you put your PS5 console in Rest Mode, disable the option and check the result. There’s long list of issues that gamers associated with using Rest Mode. Your console not shutting down properly could be one of them.

Steps to disable Rest Mode on PS5

1. Navigate to PS5 Settings.
2. Then select Power Saving settings.
3. Go to Rest Mode settings.
4. Select Don’t Put in Rest Mode.

Disconnect external drives

It seems that external drives may sometimes cause unexpected issues. Users also noticed that disconnecting their external drives reduces the frequency of this issue. While unplugging your external drive may not always be possible, do give this workaround a try and check if it works for you too.

What happens if PS5 is not turned off properly?

If your PS5 console doesn’t shut down properly, that could lead to data corruption issues and you may even lose your game progress. In severe cases, when your console suddenly turns off due to power outages or power surges, your hardware may get seriously damaged. You may even need to have your console repaired.

Have you ever experienced similar issues on your PS5? How did you manage to fix the problem? Share your thoughts in the comments below.

References:

• PS5: Troubleshooting power issues.