Fix PS5 Error e2-817b122b With These 3 Solutions

Error code e2-817b122b is such as elusive error that it does not even appear on Sony’s official support pages. Yet many gamers complained this error prevented them from syncing their save games to the cloud.

Let’s dig a bit deeper into this matter and learn more about this mysterious error that’s been bugging so many gamers lately.

What is error e2-817b122b?

PS5 error e2-817b122b indicates your console storage got corrupted. As a result, your PS5 console cannot save your game files to the cloud.

How to Fix PS5 Error e2-817b122b

Solution 1

Selecting the storage the most recent saved game was on. If you get a new error, select that storage again. You may need to repeat the process a few times until it works.

Solution 2

Additionally, change your DNS settings. Gamers said they fixed this error by setting the primary DNS to 8.8.8.8 or 1.1.1.1. As a quick reminder, the first DNS option Google DNS, while second one is CloudFlare DNS.

1. Navigate to your PS5 Home screen.
2. Then go to Settings → Network and select Settings.
3. Click Set Up Internet Connection and scroll down to Set Up Manually.
4. Select your network type (Wifi or LAN).
5. Then select DNS and change your DNS settings. Apply the changes.

Solution 3

Deleting the cloud saves for your PS4 solved this issue for many users.

1. Go to Settings and select Saved data and Game/ App settings.
2. Then select Saved data (PS4) and go to Cloud Storage for your PS4.
3. Click Delete and wait until the console pops up all the games you have installed and saved.
4. Delete the problematic game off your PS4.
5. Then return to Saved data (PS5) and select Console Storage.
6. Select Upload to Cloud Storage.
7. Select the save game that initially failed to sync to cloud storage. Hit the Upload button.
8. Hit Apply to All. This will override your cloud with what you have on your console

Connect your PS5 console through your mobile device if the error persists even after following the steps above. Check the results.

We do hope that one of these three methods solved the problem. We’d love to hear back from you. Do tell us how the troubleshooting process went for you. Hit the comments below.