If error code CE-107885-9 is preventing you from launching your favorite games on your PS5 console, look no further for a solution. In this guide, we’ll list six methods that you can use to troubleshoot this error.
How to Fix PS5 Error CE-107885-9
Restart your console
Turn off your console, unplug the power cord and wait two minutes. Then plug the power cord back in, turn on your console and check if the issue is gone. If the error was caused by a temporary network or storage bug, restarting your device should fix it.
Check PS4 to PS5 game compatibility
Many users received this error message when they tried to run PS4 games on their new PlayStation 5 consoles. If this error code keeps popping up on the screen and you can’t load your games, double-check if the problematic game is indeed compatible with your PS5 console.
Update your console
Your console works best when you have the latest system software version installed. Outdated software versions may cause various glitches. Additionally, the latest software updates pack important system improvements and bug fixes.
Navigate to Settings → System → System Software → System Software Update and Settings → Update System Software. For more information on the latest PS5 software update, go to Sony’s support page.
Check your external drive
Some users encountered this problem when using an external drive. So, if your external drive got corrupted, that might explain why you’re getting error code CE-107885-9. Delete the problematic games from your external drive and reinstall them if you want to play them on your PS5 console.
Uninstall texture packs
Some gamers suggested that texture packs are to blame for this error code. For example, many Call of Duty gamers said they were able to play the game just fine before downloading the texture packs. Go to game settings and uninstall the texture packs.
Eject your game disc
A number of users solved this issue by ejecting their game discs. Do the same, put the disc back and check if your console starts to install the game as if it were a clean install. Many users confirmed their consoles clean installed the game after inserting the game disc although the game was already installed. As odd as this seems, wait until the console completes the install and check if the game works fine.
Did these solutions help you troubleshoot error CE-107885-9 on your PS5 console? Let us know in the comments below.
I tried to install death stranding on my ps5 about 50% while installing suddenly it stop and error code ce-107885-9 showed. I tried to delete the failed game suddenly my ps5 shutdown and all my game in external hdd is missing. I csnt use the external hdd anymore
I was able to play the games I’m having trouble with, but all of the sudden most of my games don’t work. I have games like red dead redemption 2 that won’t work, but Black ops 3 works. So I’m not sure if it’s about ps4-ps5 compatibility.
Just happened to me with bioshock infinite remastered, been playing it the last week then turned it on today and got that error, other games on the portable HD work but when I go to the psn store the option is there to buy that game now when it shouldn’t be