Comments on: How to fix Acer PredatorSense not working

By: Tim Turner

Tim Turner — Thu, 07 Mar 2024 22:23:40 +0000

I found an interesting tidbit related to all this. Apparently Acer has not updated the driver download for certain models, like mine, System Model Acer Predator PHN16-7173LT. The latest update was November ’23. I found an update for the PHN16-72 dated Jan ’24. So, out of desperation, I downloaded and installed the wrong one and it works great! All fixed except still no keyboard lighting. I’m beginning to wonder if that is a hardware issue although it was working for the first two weeks and it stopped along with PredatorSense. At least I have the SENSE App back and functioning until they update the correct one for my machine. During installation it kept giving me warnings that it was not for my machine but it worked anyway.

By: Tim Turner

Tim Turner — Thu, 07 Mar 2024 17:51:10 +0000

This has exhausted me! I tried all the above and nothing works. I had Sense working once after running the windows 11 compatibility mode troubleshooter, but I don’t recall exactly how or where I ran it because I continued to try things to get my keyboard lighting to work and everything else has now stopped working again in SENSE. It loads, looks normal, but no settings or readings work and no keyboard lights. I could not do a restore point because there was none.

By: Mahtab Sani

Mahtab Sani — Thu, 14 Jul 2022 14:16:31 +0000

After uninstalling, when I tried to install it again predator sense setup.exe is not responding.