Halo Infinite may sometimes fail to search for players leaving you unable to join multiplayer matches. The game then throws up an error message that reads: An error occurred while searching for players.
What prevents Halo Infinite from searching for players?
This problem is often caused by server connection issues. Simply put, the game servers are unable to respond to your connection request in a timely manner. The same error can pop up if you leave the game on Quick Resume for more than 20 minutes. When you try to resume online play, you’re met with this annoying error. Basically, the game is unable to refresh itself without needing to close.
Let’s see how you can quickly fix this issue.
Fix: An error occurred while searching for players in Halo Infinite
Check Halo Infinite’s servers
Before diving into time-consuming troubleshooting steps, go to Halo Infinite’s official Twitter page and check if the servers are down. In this case, all you can do is wait until the devs have fixed the problem on their end. Wait it out.
Start a custom game and end it
To escape the “Searching for players” loop in Halo Infinite, start a custom game, and then end it. Try searching for players again and check if this quick workaround does the trick for you.
Restart Halo Infinite
If you’re getting this error on PC, exit Halo Infinite and use the Task Manager to close all the related processed running in the background. Restart your computer.
If you’re playing on Xbox, close the game and take it out from the Quick Resume section of your console. Restart your Xbox.
Launch Halo Infinite again and check if you can join multiplayer.
Check your Internet connection
- Free up bandwidth
- Switch to a cable connection
- Unplug your router
- Check your DNS and firewall settings
- Switch to a different connection
Make sure your Internet connection is working properly. If you’re experiencing low-bandwidth issues, you won’t be able to connect to Halo Infinite’s servers.
If you’re on Wi-Fi, make sure to disconnect all the other devices connected to your network to free up more bandwidth for Halo Infinite. Additionally, switch to a cable connection which is faster and more stable than a wireless connection.
If the issue persists, unplug your router and leave it unplugged for two minutes. Meanwhile, restart your computer or console. Plug your router back into the wall outlet and check if you can search for friends and join multiplayer.
Additionally, check your firewall and DNS settings and make sure nothing’s blocking the game.
If possible, try a different connection. Check if you’re still getting the same error on a different network.
Conclusion
If an error occurred while searching for players in Halo Infinite, start a custom game, end it after 5 seconds, and search for friends again. Additionally, restart the game, and check your Internet connection. If you’re on Wi-Fi, switch to a cable connection. Then, unplug your router, wait for two minutes, and plug it back into the wall outlet.