What’s the most annoying thing that could happen when you’re playing your favorite games? We bet that’s seeing your game freezing all of a sudden. And it seems that FIFA players have to deal with this problem quite frequently.
In this guide, we’ll cover many of the scenarios where the game may get stuck. We’ll list a series of general troubleshooting solutions, as well as specific fixes for particular scenarios. The first section of this guide is dedicated to PC and console fixes, while the second part is dedicated to FIFA Mobile fixes.
What do I do if FIFA got stuck?
Check if EA’s servers are to blame
If the game often gets stuck, check the FIFA server status. Maybe the game’s servers are not working properly or they’re overwhelmed by too many requests.
Go to EA Help, select FIFA and click on the Server Status button located in the top right-hand corner. If the servers are down, the problem is on EA’s end. And all you can do is wait.
Additionally, you can also check @EAHelp on Twitter for the latest news on possible outages.
Test your end-to-end connection with UOTrace
If you often get disconnected from FIFA servers, you need to check your connection. EA has a dedicated tool that helps you to asses the quality of your network connection. For more information and a step-by-step guide on how to use the tool, check out Connection troubleshooting on EA Support.
Check your network devices
Check your router and make sure your Internet connection is stable. Restart your router or unplug the power cord. As a quick reminder, you should completely unplug your router every week in order to fix speed issues.
By the way, if you can use a cable connection, please do so. As you already know, an Ethernet connection is more stable and faster than a wireless connection. And if there are other devices connected to the same network, disconnect them and check if FIFA still gets stuck. Bandwidth problems could cause the game to freeze and crash.
Ensure FIFA, your PC or console are up-to-date
Make sure you installed the latest FIFA game updates on your device. Then check for system updates and install the latest OS version on your computer or console. Outdated game and OS versions may cause FIFA to get stuck and crash.
And now, let’s take a look at specific scenarios and explore how you can fix the game.
Fix FIFA stuck on Resuming match
FIFA usually gets stuck on “Resuming match” because your opponent has already quit the game.
Many users who encountered the same problem said they waited 5 or 10 minutes and then restarted the game. The good news is that they still got the win. So, it seems this is only a minor bug and the game does take into account your results.
FIFA stuck after rage quit
Another common reason why the game may get stuck on resuming match is after a rage quit. This means that either you or your opponent rage quit the game.
The only thing you can do is exit the game. Restart FIFA and you should get the win when you re-enter FUT. The game will count your objectives as done.
Fix FIFA stuck on Around the grounds
Sometimes, after finishing a match, the “Around the grounds” screen pops up and the game simply won’t go past that screen. In other words, FIFA gets stuck on the loading screen with the Stadium background. There’s also a white spinning circle at the bottom of the screen but nothing happens, there’s no progress.
To bypass this problem, you need to restart FIFA. Force quit the game and hopefully you’ll still get the win. Then restart your computer and console to clear the cache from the problematic gaming session.
FIFA stuck at Generating match report
If the game gets stuck at the “Generating match report” screen, first minimize the screen. You can do that by clicking on something else, and then go back into the game.
If the issue persists, launch the Task Manager and select Switch to. Then press Shift + R to refresh the screen.
FIFA stuck in pre-match training drills
If the game got stuck on Loading training and the match won’t start, try skipping this phase through the calendar. Some users said they fixed the problem after disabling all music audio.
Other gamers found a different solution. Go to the FIFA launcher, navigate to game settings and then remove all automatic settings. Select your own rendering quality and MSSAOptions. Test the new settings and tweak them again if necessary. Try to find the right combo that works for you.
Other users said that changing DirectX12 to DirectX11 and deleting the AssetsXXXXXXX worked for them.
- Go to My Documents, select your FIFA version and locate the fifasetup.ini file.
- Open it and manually change DIRECTX_SELECT = 0 to DIRECTX_SELECT = 1.
- Then navigate to Documents\FIFA\Settings\AssetsXXXXXXX.
- Delete the AssetsXXXXXXX file, close the game and restart it. FIFA will automatically re-create the Assets file
Fix FIFA stuck at half time
If FIFA game got stuck at half time, this may indicate your opponent quit. The game will try to switch to AI-mode but if the process fails, it will get stuck. To fix the problem, close the game and launch it again. You should get the win, skill rating and, if you’re lucky, even some match coins.
How to fix FIFA Mobile stuck on Android and iOS
To quickly troubleshoot FIFA Mobile issues, restart your phone and install the latest Android or iOS updates. Then check if there are any pending updates for FIFA Mobile as well. Additionally, make sure to close all background apps before launching the game. If nothing works, uninstall and reinstall the game.
And now, let’s take a closer look at one of the most frequent FIFA Mobile got stuck scenarios.
FIFA Mobile stuck on loading screen
To solve the problem, you need to force-quit FIFA Mobile and reboot your phone. Simply press and hold the Power button for 10 or 15 seconds.
If possible, connect to a different network and check if it works. For example, if you’re using cellular data, switch to a wireless connection. Maybe the game simply needs more time to download the assets.
Keep in mind that it may take a few minutes for the game to download everything after not playing for a while. If you have a slower connection, that will take even longer.
If FIFA Mobile got stuck on simulating fixtures, try using a VPN app. Maybe the location is the problem. Check if the VPN trick works for you.
Conclusion
FIFA may sometimes get stuck leaving you unable to launch the game or resume playing after taking a short break. We hope the solutions compiled in this guide helped you fix the problem. Let us know which methods worked for you. Hit the comments below.