Error code NP-37637-6 usually occurs when PS4 owners try to connect to the Internet or hit the play button. If this error is preventing you either from going online or launching your favorite game, then this post is for you.
Error NP-37637-6 occurs when you can’t sign into PSN. There are two main causes for this error: overheating problems or you need to update your PS4 console.
Fix PS4 Error NP-37637-6
Make sure your PS4 is not overheating
As you can see in the user report listed above, overheating issues may trigger this error code. So, eliminate the elements that might cause your console to overheat.
Firs of all, turn off your console, unplug all the cables and let your console cool down. Make sure you’ve placed it in a well ventilated place. Grab a PS4 cooler if necessary.
Update your PS4
Many gamers confirmed that installing the latest system updates helped them fix this problem. So, navigate to Settings > System Software Update and get the latest updates. This should fix your problem.
As a matter of fact, Sony recommends the same solution on their support page. Installing the latest system software version should do the trick.
However, the problem is that you can’t update your console without an internet connection. The solution is to update your PS4 console offline.
- Grab a flash drive with at least 320 MB of free space.
- Then create a folder named PS4.
- Inside the PS4 folder, create another folder named UPDATE.
- Then go to the PS4 system software page and download the latest update.
- After that, place the file in the Update folder. Save it as PS4UPDATE.PUP.
- Insert the USB drive into the PS4. Go to Settings -> System Software Update.
There you go, fixing PS4 error NP-37637-6 is not such a difficult task. Most users should be able to fix it by updating their consoles. Let us know if this method worked for you as well.
References:
- NP-37637-6, PlayStation Support.