COD Points are the in-game currency for Call of Duty. You can use Points to get new content, such as skins, weapon charms, or the Battle Pass. Unfortunately, many players complained they can’t buy COD Points. A blue window with a loading indicator appears on the screen and stays like that forever. Let’s see what you can do about this issue.
What to do if you can’t buy COD Points
Buy COD Points from the Battle.Net store page
Go to the the store page of Battle.Net to buy COD Points. Many players confirmed that buying the COD Points from the Battle.Net store page worked for them.
If you still can’t buy Points, exit the game completely, and restart your device. Then go back to the Battle.Net shop and check if you can purchase COD Points now.
Check your disc and PSN account region
If you’re playing Call of Duty on PS4 or PS5, and have a physical copy, this issue may indicate your disc’s region and PSN account region are different.
The only way to solve this problem is to either get a digital copy through the PlayStation Store or download COD through the PlayStation Store, and then buy your COD points there.
Wait it out
If this problem is caused by a temporary server issue, wait for a few minutes and try again later. Maybe the servers are too busy.
Sometimes, it can take up to 12 hours for Store purchases to appear in the game. Restart your console and router and check if the problem persists.
Contact support
If the issue persists, contact Activision Support, PlayStation Support, Xbox Support, or Steam Support for further help. Hopefully, the support agents will be able to provide you with additional solutions.
Conclusion
If you can’t buy COD Points, go to the Blizzard Shop in your web browser and buy them from there. Additionally, make sure your disc’s region and PSN account region are the same. If the issue persists, wait for 10 minutes, and try again later or contact support.
References:
- Issues Purchasing or Spending COD Points, Activision Support.