One of the first things you need to do after buying a PS5 console is play Astro’s Playroom. This 3D platformer game comes pre-installed on your new PS5 console allowing you to get familiar with the new DualSense controller.
Unfortunately, many PS5 users complained Astro’s Playroom won’t launch. For example, many players manage to go through the controller demo, but they keep getting various errors and can’t play the game. Let’s see how you can troubleshoot the problem.
How to fix Astro’s Playroom not loading on PS5
Disconnect from the Internet
As weird as this method may seem, it worked for many users. So, first you need to disconnect from the Internet and then launch Astro’s Playroom. After you launch the game, turn the Internet connection back on.
The key is to make sure your PS5 is not connected to the Internet and only then launch the game.
Delete the save game data and reinstall Astro’s Playroom
Many gamers managed to solve this problem by deleting the save game data for Astro’s Playroom. Do that and then delete the game. Restart your PS5 console and re-download Astro’s Playroom. Check if the game launches successfully this time.
Additional solutions
While the solutions below may only work for a limited number of Astro’s Playroom players, do give them a try and check if they work for you.
- Change to performance mode.
- Rebuild the database.
- Delete your save game and download an older one from the cloud.
We hope this guide helped you fix the problem. Launch Astro’s Playroom, explore the four game worlds and discover the new and versatile features of the innovative PS5 DualSense controller.
What’s your favorite thing about Astro’s Playroom? Do you like the new PS5 DualSense controller? Are there any improvements you’d like Sony to add to the controller? Share your thoughts in the comments below.