Many gamers that pre-ordered FIFA 22 complained the pack is not giving out OTW. Instead, the pack gives them a Rare Gold which is not what they asked for. As a quick reminder, OTW is an important pre-order bonus.
That got many users confused:
The OTW Pack for FIFA 22 just released and it’s given me a Rare Gold instead of an OTW.(Gave me Bakambu’s basic 80 Rated)
Why are these packs being released if the players AREN’T in the player pool?!
Is there any way I’ll (or anyone else) be getting reimbursed for this?
EA Communications confirmed that those who opened FIFA OTW will get another pack with a OTW in. Unfortunately, the company has yet to announce when.
Here’s EA’s official answer on Twitter:
OTW Pre-Order Player Packs were unintentionally released prior to OTW Player Items being in FIFA 22.
OTW Pre-Order Packs currently can’t be opened while we investigate the issue. Players who opened their Pack prior to OTW release will receive a new OTW Pack in the coming days.
In other words, you need to wait until EA sends you a new OTW Pack.
Many players opened the packs without realizing it. They did not expect EA would unintentionally release them prior to OTW Player Items being available in the game.
For more information, contact EA support.
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